The Gold Standard for excellence in delivery and logistics in
Northeast Ohio for 41 years.
Our Mission
To build a successful and enduring enterprise with a reputation for honesty, integrity, fairness, excellence in our field, community involvement, sustainable business practices, dedication, and guaranteed on-time delivery. If successful in this mission, our reward will be loyal customers, continued success, and personal growth for ourselves, our families, our employees and Contractors, and our communities and customers.
Fairness
by charging a fair price, and doing exactly what we promise
by proactively taking responsibility should we fall short of perfection
Dedication
to giving our best efforts, ideas, and suggestions to provide solutions to any delivery problem
by conserving resources at every opportunity to provide efficiencies for our customers
to having fun, and enjoying life, including our life on the job
to partnering with our Customer, to ensure that their priorities become ours.
Appreciation
to our clients, at every opportunity, in gratitude for their patronage
to our co-worker family, with respect, courtesy and a needed “thank you”
Trustworthiness
with a money-back guarantee that we will complete each and every delivery order to our customers’ complete satisfaction
to always do exactly what we promise
Our History
Quicksilver Messenger Service was founded by Henry Holtkamp, on December 1, 1979, with the goal of providing fast, accurate delivery services at the lowest prices possible. Working with Independent Contractor drivers, bikers, and walkers, the company quickly became the preeminent name in Messenger/Courier services in the Greater Cleveland area. In 2006, Quicksilver merged with 1st Call Express of Akron, to form 1st American Courier LLC, bringing with it a reputation for outstanding customer service, innovative approaches to satisfying customers’ needs, and the exceptional value our customers still enjoy today.
